To view product detailed documentation please click on a category below.
1

Basic System Requirements

 Basic System Requirements
2 Health-E Claims Health-E Claims
3 Electronic Claims Tracking Electronic Claims Tracking
4 Gold Services Gold Services
5 File Upload ANSI/837 NSF File Upload ANSI/837 NSF
6 Health-E Web Entry Health-E Web Entry
7 ERA & Electronic EOBs ERA & Electronic EOBs
8 Patient Statements Patient Statements
9

General Information Sheets

  • Formatting & Print Files
  • Payer List and Insurance Library
  • Patient Statements
 General Information Sheets
10 Customer Portal Customer Portal
11 Vendor Access and Customer Portal for Vendors Vendor Access and Customer Portal for Vendors
12 AARP Technical Requirements AARP Enrollment Information
13 ERA Manager Training Document ERA Manager Training Document
14 ACE Training ERA Manager Training Document
15 Message Center Training ERA Manager Training Document

If you have questions on any of this information, please call our training department at (800) 341-6141, ext. 1382. If you are not currently enrolled for these services, and would like more information, please contact the Optum sales team at (800) 341-6141, option 3.

 
 
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